The ProView Audio/Video strives on providing you, the customer, with high quality products. all cables are guaranteed to be free of defects but if you happen to experience any problems with any of the product(s) you purchase, make sure to email us with your name and number and we will contact you to try and solve the issue. If a resolution is not achieved then we can replace the item you purchased with the exact item as long as it is returned within 15 days of when you recieved it. *No sales tax on on all products unless stated. Thanks you, The P.A.V.E management.